Frequently Asked Questions
Everything you need to know about your Cowboy Colostrum order.
What is the standard shipping timeframe?
We offer standard shipping across the domestic US, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for those who need their gear sooner.
How do I process a return or exchange?
If your purchase doesn't fit quite right, you can return or exchange unworn items with tags attached within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, we pride ourselves on using ethically sourced fabrics and high-quality textiles designed for durability and comfort, ensuring your pieces last for seasons to come.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.
How should I care for my Cowboy Colostrum garments?
To maintain the integrity of our custom fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the interior tag of each item.